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Terms & Conditions

Please read these terms carefully before using our website or booking with Xperience India Hotels & Resorts.

Site

The information available on this Site relates to the hotels and resorts owned and managed by Xperience India Hotels & Resorts Pvt. Ltd, a corporation constituted under the laws of India, and its subsidiaries, controlled entities, affiliates and related parties ("Xperience India Hotels & Resorts").

Use of Site

The services of this Site are available only to individuals who can form legally binding contracts under applicable law, and thus, are not available to minors. By using this Site, you represent that you are of sufficient legal age to use this Site and to create binding legal obligations for any liability you may incur as a result of the use of this Site. You also warrant that you are legally authorized to make travel reservations and/or purchases for either yourself or for another person for whom you are authorized to act. You may only use this Site to make legitimate reservations or purchases and shall not use this Site for any other purpose, including without limitation, to make any speculative, false or fraudulent reservations, or any reservation in anticipation of demand.

This Site is to be used by you for your personal use only. Commercial use of this Site is strictly prohibited unless prior written consent has been granted. You agree that you will not use this Site for chain letters, junk mail, "spamming", solicitations (commercial or non-commercial) or bulk communications of any kind, including but not limited to distribution lists to any person who has not given specific permission to be included in such a list.

Information

You accept that all information provided on the Site or any other material accessed through the Site, including via any linked website, is general information and is not in the nature of advice.

You also accept that all information is provided on an "as is" basis and, to the extent permitted by law, without any warranty, representation or condition of any kind, whether express, implied, statutory or otherwise. You assume all responsibility and risk for your use of or reliance upon the information and the Site.

Xperience India Hotels & Resorts is not liable for any loss (direct or indirect) resulting from any action taken or reliance made by you on the information or any other material accessed through the Site. You should make your own inquiries and seek independent professional advice before acting or relying on any such information or material. We may from time to time update, modify or add to this information, including these Conditions, without any obligation to notify past, current or prospective users of the Site. We do not guarantee that the Site will operate continuously, without interruption, or be error free, and may suspend or discontinue any aspect of the Site at any time without liability for any resulting loss.

Trade Marks

The Site contains "Xperience India Hotels & Resorts" logos, trade and service marks and devices, and other valuable trade or service marks owned by or licensed to us, used to distinguish our offerings. These marks and related intellectual property are protected under national and international law, and any reproduction or use of any content of this Site without our express written consent is prohibited. Nothing on this Site should be construed as granting, by implication, estoppel or otherwise, any license or right to use these Trademarks without our written permission.

Liability Disclaimer & Exclusion

In no event shall Xperience India Hotels & Resorts be responsible for any direct, indirect, special, incidental or consequential loss or damage, however arising and whether in contract, tort or otherwise, that you may suffer in connection with or arising out of your use of the Site or any linked website, or your reliance on information or material accessed through it — including, without limitation, loss of profits, loss of business opportunity, business interruption or loss of information.

These Conditions do not purport to exclude liability arising under any applicable law where such liability cannot be lawfully excluded; to the extent permitted by law, all other warranties, terms or conditions are excluded. Where a warranty, term or condition cannot be excluded, our liability is limited, at our option, to the re-supply of the services, or the repair, replacement, or cost of replacement of the products concerned.

Hotel Reservations

The reservations feature of the Site is provided solely to assist customers in determining the availability of travel-related services and products, and to make legitimate reservations for no other purpose. You warrant that you are at least 18 years of age and possess the legal authority to enter into the agreement constituted by your acceptance of these Conditions. You agree to be financially responsible for your use of the Site, including for all reservations made by you or on your account, whether authorized by you or not.

The Site contains details of hotel charges and room rates (including any available special promotions) for properties owned and managed by Xperience India Hotels & Resorts. No contract will subsist between you and Xperience India Hotels & Resorts in respect of any services or products offered through the Site unless and until we accept your order by email or automated confirmation. You undertake that all details you provide in connection with any booking will be correct, and that any payment method you use is your own with sufficient funds to cover the cost of the services you wish to purchase. We reserve the right to obtain validation of your payment details before providing any services.

Security & Non-Confidentiality

Xperience India Hotels & Resorts does not warrant and cannot ensure the security or confidentiality of any information you transmit to us. Accordingly, any information transmitted to us is transmitted at your own risk.

Governing Law & Jurisdiction

The laws in force in India govern these Conditions, and you agree to submit to the exclusive jurisdiction of the courts of Mussoorie.

Guest Experiences

Real experiences from travellers who trusted us for their perfect stay.

★★★★★

The view of the Himalayas from our room was unbelievable. Staff went out of their way to make our anniversary special.

R. Sharma
★★★★★

A perfect blend of comfort and nature. Every detail felt thoughtfully taken care of during our stay.

S. Kapoor
★★★★★

Warm hospitality and beautiful properties, exactly what we needed for a relaxing family getaway.

P. Verma

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